Uber is moving to end its pet transport service that helped people with disabilities travel to and from work.
The ride-hailing company said Tuesday it will suspend its service on Oct. 31 after a court order for the city to halt it.
The move is in response to a suit filed by the Humane Society of the United States, which alleged that Uber is failing to meet the standards of service it has promised for people with mental illness.
The company said it will continue to operate for the time being, but will stop providing pets for transportation and “will continue to work with the City of Chicago to ensure that it fully meets the requirements of its agreement with the Humane Services Agency,” Uber said in a statement.
The City of Austin and the Humane City of Houston, which owns the Austin Animal Services Center, are also suing Uber for failing to provide pet transport services.
The Austin animal shelters said in court papers that the company has “a long history of failing to deliver services to animals in need.”
The Humane Society said the court order was issued because Uber’s service violated its terms of service.
The group said the company violated the city’s Animal Welfare Act and the Americans with Disabilities Act.